My Role as a Certified Occupational Therapy Assistant and Assistive Technology Specialist

Gwen Foxx -Assistive Technology Specialist

I have been a Certified Occupational Therapy Assistant (COTA) for more than 40 years and have worked in Assistive Technology (AT) for over 16 years. Throughout my career, I have been passionate about helping individuals overcome barriers that affect their ability to participate in meaningful activities. Whether a person needs assistance with eating, dressing, working, attending school, communicating, or engaging in leisure activities, I have always been driven to find solutions that promote independence and improve quality of life.

Assistive technology has been an important part of my professional journey for more than 25 years. I first became involved with assistive technology while working within the school system, where I helped students access educational opportunities through adaptive tools and equipment. Over the years, my experience expanded into training, consultation, and direct support for individuals of all ages. Today, I have the privilege of helping people learn how to use a variety of low-tech and high-tech devices designed to meet their unique needs.

As an Assistive Technology Specialist, I am constantly challenged to think creatively and problem-solve. Every individual I serve presents a unique situation, and no two solutions are exactly alike. My background as a Certified Occupational Therapy Assistant allows me to evaluate how a person performs daily activities and determine what tools, equipment, or strategies may help them achieve greater independence. I enjoy combining my occupational therapy knowledge with assistive technology solutions to help individuals successfully use devices, software, and adaptive equipment in their everyday lives.

One of the most rewarding aspects of my role is helping people gain confidence in their abilities. Whether I am teaching someone to use screen magnification software, voice recognition technology, a smartphone accessibility feature, or a simple adaptive tool, my goal is always to help them participate more fully in the activities that matter most to them. I find great satisfaction in seeing someone become more independent and capable after receiving the right support and training.

In my current position, I frequently receive phone calls, emails, and referrals from individuals, family members, community organizations, and professionals seeking assistance. I also have many opportunities to interact with people in the community who may not be aware of the resources available to them. These conversations often reveal unmet needs, and they remind me of the importance of education and outreach. Many individuals simply do not know that assistive technology exists or that programs are available to help them access the equipment and services needed.

Assistive technology is truly about helping people overcome barriers in their daily occupations. It can support employment, education, communication, recreation, community participation, and activities of daily living. I have met individuals whose family members needed a walker, wheelchair, hospital bed, adaptive eating utensil, or communication device to improve their independence and safety. Sometimes a simple solution can make a significant difference in a person's life.

Working for the STAR Center has provided me with countless opportunities to assist individuals throughout Shelby County. I also network with many people throughout the state of Tennessee who could access assistance through the STAR Center and TTAP. I have helped customers become more proficient with software and devices that support employment goals, educational pursuits, and communication with family and friends. Through programs such as the Tennessee Technology Access Program (TTAP), I have also been able to connect with individuals and organizations that either need equipment or wish to donate equipment that is no longer being used. These efforts help ensure that valuable assistive technology reaches individuals who can benefit from it.

I am grateful for the opportunity to work alongside a dedicated team that is committed to improving the lives of Tennesseans with disabilities. Every day brings a new challenge and a new opportunity to make a difference. As both a Certified Occupational Therapy Assistant and an Assistive Technology Specialist, I am honored to use my experience, knowledge, and passion to help others achieve greater independence, participate in meaningful activities, and live more fulfilling lives.

For more information about STAR Center's Assistive Technology and TTAP programs call 731-668-3888.